atom108 Privacy Policy – Personal Data Protection for Malaysian Members

This Privacy Policy is issued by atom108 and applies to all users who access or use the atom108 platform via atom108.xyz, the mobile app, or any other interface provided by atom108. This Policy covers all personal data processing activities carried out by atom108 in connection with the provision of online betting, live casino, slots, sports, and e-sports services to members in Malaysia.

Atom108 operates in accordance with sound data protection principles and is committed to complying with applicable personal data protection legislation. We prioritise transparency in all aspects of data management and ensure every atom108 member is informed of their rights regarding the personal data we hold.

• This Policy applies to all registered atom108 members, website visitors, and any individual who interacts with the atom108 platform.
• This Policy should be read together with the atom108 Terms & Conditions, which form part of the overall agreement between you and atom108.
• For the purposes of this Policy, "personal data" means any information that can be used to identify you, directly or indirectly, as an individual.
• Atom108 acts as the data controller responsible for processing your personal data in accordance with the purposes set out in this Policy.

Atom108 only collects personal data that is genuinely necessary to provide high-quality services to our members. We do not collect data in excess, and every category of data we collect has a clear and legitimate purpose.

All data is collected either directly from you during registration or platform use, automatically through legitimate tracking technologies, or from authorised third parties such as identity verification providers.

Every piece of data we collect is used for a specific and legitimate purpose. atom108 does not use your data for purposes beyond the scope set out in this policy without obtaining additional consent from you. The following are the primary purposes for which atom108 uses your data:

• Account management: Creating and managing your atom108 account, verifying your identity at login, and ensuring secure access to the platform.
• Financial transaction processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks), and managing winnings withdrawals in MYR (RM) quickly and securely.
• Gaming service provision: Enabling you to access Live Casino, slots, Sports Betting on Liga Super Malaysia and EPL, badminton, e-sports MPL Malaysia, and all other atom108 services.
• Security and fraud prevention: Detecting and preventing fraudulent activity, money laundering, unauthorised access, and misuse of the atom108 platform.
• Legal compliance: Meeting KYC (Know Your Customer), AML (Anti-Money Laundering), and applicable legal reporting requirements.
• Responsible gaming: Monitoring usage patterns to identify signs of at-risk gaming behaviour and providing appropriate support to members who need it.
• Service communications: Sending important account notifications, transaction updates, security alerts, and changes to atom108's terms via SMS or email.
• Platform improvements: Analysing aggregated (not individual) usage data to enhance the user experience, identify technical issues, and develop new atom108 features.

Atom108 does not use your data for third-party advertising, commercial profiling, or any purpose outside the operation of our services without your explicit consent.

Atom108 does not sell, rent, trade, or disclose your personal data to any third party for their own commercial purposes. This is a commitment we uphold without exception. However, there are certain circumstances where atom108 needs to share your data with other parties in order to deliver our services to you.

• Payment processing provider: Required transaction data is shared with approved eWallet and FPX providers (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks) solely for the purpose of processing your deposits and withdrawals in MYR. These providers are governed by their own privacy policies, which comply with industry standards.
• Technology service providers: Server infrastructure providers, cybersecurity services, and software solutions that support atom108's operations. All such providers are bound by strict confidentiality agreements.
• Game provider: Minimum necessary data may be shared with third-party game providers (slots providers, live casino) to ensure games function correctly within the atom108 platform.
• Legal authorities: atom108 will disclose data to the relevant authorities when required by law, court order, or a legitimate request from an applicable law enforcement agency.
• Identity verification: Minimal data may be shared with third-party identity verification service providers for KYC purposes as required by law.

Atom108 takes its security infrastructure seriously, investing in robust measures to protect every member's personal and financial data against unauthorised access, loss, destruction, or accidental disclosure. Our approach to data security is multi-layered and comprehensive.

• 256-bit SSL Encryption: All communications between your browser or app and atom108's servers are encrypted using industry-standard 256-bit SSL/TLS protocols. This means every piece of information you send to atom108 — including login credentials and financial transaction details — cannot be read by any unauthorised party, even if the data is intercepted.
• Stored data encryption: Sensitive data stored in atom108's databases is encrypted using strong encryption methods. Passwords are stored in hashed form and are never saved as plain text.
• Two-factor authentication (2FA): atom108 offers and actively encourages the use of 2FA for all member accounts, adding an extra layer of security that ensures only you can access your account — even if your password is compromised.
• 24/7 security monitoring: atom108's security team continuously monitors the platform to detect and respond to any suspicious activity, intrusion attempts, or security anomalies.
• Internal access controls: Access to member data within the atom108 organisation is strictly limited to staff who genuinely need it to carry out their duties. All internal access is logged and audited on a regular basis.
• Regular penetration testing: atom108 conducts regular security assessments, including penetration testing carried out by independent experts, to identify and remediate any vulnerabilities before they can be exploited.
• Incident response plan: atom108 has clear procedures in place to respond to any data security incidents. In the unlikely event of a serious data breach, we are committed to notifying affected members within a reasonable timeframe.

While atom108 takes all reasonable measures to protect your data, no security system anywhere in the world can guarantee absolute 100% protection at all times. You also play an important role by keeping your own atom108 account password and login credentials secure.

Atom108 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the atom108 website. They allow our platform to remember your preferences, maintain your login session, and improve overall platform performance.

• Essential cookies: Required for the core functionality of the atom108 platform, including login session management, security, and site navigation. These cookies cannot be disabled without affecting your use of the platform.
• Performance cookies: Collecting anonymised information about how you use the atom108 platform – pages visited, time spent, and errors encountered. This information helps us improve platform performance and usability.
• Functional cookies: Allowing the atom108 platform to remember your preferences – such as display language, odds format, and other account settings – to deliver a more personalised experience.
• Analytics cookies: atom108 uses analytics tools to understand platform usage patterns on an aggregate basis. This data is used for product improvement and is not linked to the personal identity of individual members.

You can control and manage cookie settings through your web browser preferences. Most modern browsers allow you to view, delete, or block cookies from specific websites. Please note, however, that disabling certain cookies may affect the functionality of some parts of the atom108 platform.

As an atom108 member, you have certain rights regarding the personal data we hold about you. atom108 respects and facilitates the exercise of these rights. Below are your key rights and how to exercise them.

To exercise any of the above rights, please contact the atom108 support team via 24/7 Live Chat or email us at support@atom108.xyz. We will process your request within a reasonable timeframe and will notify you if any limitations apply to a specific right based on our legal obligations.

Atom108 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. We do not keep data longer than needed.

• Active account data: For as long as your account remains active with atom108, and for a reasonable period following account closure to settle any outstanding claims or disputes.
• Financial transaction records: Retained for a minimum of 7 years after the transaction takes place, in line with applicable financial compliance and AML legal requirements in Malaysia.
• Customer support communication records: Retained for 3 years for reference purposes, dispute resolution, and service quality improvement.
• Security & activity logs: Retained for 12 months for security monitoring, fraud detection, and security incident investigation where required.
• Marketing data: If you have consented to marketing communications, this data is retained until you withdraw that consent.

Once the retention period has expired and there is no further legal requirement to retain the data, atom108 will delete or anonymise it in a secure and irreversible manner.

Atom108 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or improvements to atom108's services. The "Last Updated" date at the top of this page always indicates the currently effective version of the Privacy Policy.

• For material changes to the way we process your personal data, atom108 will endeavour to notify you via in-platform notifications, SMS, or email to your registered phone number or email address.
• It is your responsibility to review this Privacy Policy page periodically to stay informed of any updates that may affect how your data is managed.
• Your continued use of the atom108 platform following any amendments to this Privacy Policy will be taken as your acceptance of the revised privacy terms.
• If you do not agree with the amendments to this Privacy Policy, you have the right to close your atom108 account by contacting our support team. Any valid account balance will be returned in accordance with the established procedures.

If you have any questions, concerns, or requests regarding this Privacy Policy or how atom108 handles your personal data, we encourage you to reach out to us directly. atom108's dedicated team is ready to assist you with all matters relating to privacy and data protection.